Refund Policy

Effective Date: 2/21/2025 at 3:02 PM EST

At Golden Nation Inc., we take pride in providing high-quality products and services to our valued customers. Due to the nature of our business, all sales are considered final. However, we understand that unforeseen issues may arise, and we strive to ensure customer satisfaction in such cases.

No Refund Policy

Golden Nation Inc. does not offer refunds for any purchases. Once a transaction is completed, it is considered final, and we do not process refunds under normal circumstances.

Exceptions to the No Refund Policy

A refund may be considered only if an issue occurs that is non-avoidable and directly attributable to Golden Nation Inc. Examples of such situations include:

• Failure to deliver the purchased product or service due to an internal error on our part.

• Billing errors, such as duplicate charges.

Chargebacks Policy

• Chargebacks are strictly prohibited. By making a purchase, you agree not to dispute or reverse any payments through your bank or payment provider.

• Any individual who initiates a chargeback will be permanently blacklisted from all Golden Nation owned servers and assets.

• If you believe a charge was made in error, please contact our support team for resolution before taking further action.

Requesting a Refund

To request a refund under an eligible exception, customers must contact our customer support team within [3] days of the issue occurring. All refund requests must include:

• Proof of purchase (order number, receipt, etc.).

• A clear description of the issue, including photos or documentation if applicable.

• Contact information for follow-up.

Resolution Process

Once a refund request is received, our team will review it within [3] business days and notify the customer of the decision. If approved, the refund will be processed within [3] business days via the original payment method.

Final Decision

Golden Nation Inc. reserves the right to approve or deny any refund request at its sole discretion. Customers are encouraged to read product/service descriptions carefully before purchasing.

For any inquiries regarding this policy, please contact The Golden Nation Team in the Discord